REFUND POLICY: Due to the nature of this software package and the customization process, “The Complete DME Handbook”, The Complete Home Health Agency Handbook”, The Complete Sleep Lab Handbook” and the “The Complete Diagnostic Imaging Handbook” does not qualify for refund.  This Non-Refundable Policy is in effect from the time of purchase and for the life of the product.  If MEDPROS Of America, Inc. has completed the customization of your product and you should cancel your order prior to shipment a refund is not available. 

should the consumer not provide Medpros of america, inc. all required documentation in order to complete the consumers order by the end of 90 days, consumer forfiets any and all rights to a refund.